We are primarly located throughout the midwest: Illinois, Indiana, Kansas, Michigan, Minnesota, Missiouri, Nebraska, Oklahoma, South Dakota, North Dakota, Wisconsin. We have a new distributor located in the Southeast: North Carolina, South Carolina, Georgia, and Florida. 

We conintinue to add new distributors and new markets, if you are intersted but, find that we are not in your market yet, still contact us so that we can begin to devolop this new market. Sales@cleanshieldusa.com 

We are always interstested in adding new customers, and we want to make it as easy as possible. That's why there is no cost for equipment or installation. Call our office at (844) 214-6112 or email us at sales@cleanshieldusa.com. 

We deliver product on a regular interval based upon your needs. In some cases we use tank monitoring systems. If your system has run out earlier than expected, you can call our Toll-Free number and leave a message with store name, number and city. (844) 214-6112. You can alos send an email to service@cleanshieldusa.com 

If your squeegee unit or system has been damaged, your facilities department will typically handle ordering and installing these. However, we can also assist you in ordering units if your facilities management prefers. Call our Toll-free number to leave a message (844) 214-6112 or send an email to service@cleanshieldusa.com

Our billing cycle is 30 days from date of invoice unless it is a larger account and uses our consolidated invoicing. Consoldiated invoices are typically due by the 15th of the following month's consolidated invoice (all store deliveries from previous month). 

Our deliveries are based upon your needs. We can deliver daily, weekly, monthly, or will-call. Most convenience stores are on a 42-day cycle. 

Yes, we clean the buckets at time of delivery, but it is still the store's responsibility to clean buckets between deliveries. Typically buckets should be cleaned every 1 to 2 weeks. 

Our deliveries only take about 15 minutes unless addtional maintenance on the system is required

No, the system equipment and installation costs are the responsibility of the distributor. Distributors own and maintain all Clean Shield equipment. The only cost to you is the product used. 

Yes, there is a white and blue valve (typically located in the paper-towel area). A quarter-turn will shut off the flow to the squeegee bucket. If the valve is lost or broken, pinch hose (like a pniching off flow to a garden hose). Secure with clamp or rubberband, etc. Follow troubleshooting steps to repair a leak. Report leak of unsuccessful in resolving problem. Call our Toll-free number to leave a message (844) 214-6112 or send an email to service@cleanshieldusa.com 

Yes, here are the steps: 

1. Shut off flow at the valve located in the paper-towel holder. 

2. Lift bucket out of washer fluid unit recess, and check the hose going into the elbow going into the bucket. Most leaks come from here as the hose needs to be pushed fully into the elbow. Turn on to veryfiy that the leak has stopped. 

3. If bucket continues to over-fill, pour out contents of bucket into a reservior (5-gal pail or mop bucket). Turn off valve. remove the 2 screws (Phillips "Cross" screwdriver) that secure the float plate located inside the bucket, lift plate with adjustable float out of the bucket. Adjust float to a lower setting (similar to a float in a tolet tank). Tighten wing-nut. Replace float plate and secure with the 2 phillips screws. 

4. If bucket continues to over-fill, Call our Toll-free number to leave a message (844) 214-6112 or send an email to service@cleanshieldusa.com